Tips for downloading DVDs purchased from our website.
Instructions for Windows PC Users
The downloaded mp4 file for playing videos can be quite large (4 to 6 Gigabytes), so we advise downloading to a device, such as a desktop or laptop that has enough storage capacity to store the file. You can then share from your main device to a smartphone or tablet.
Do not try to download the link directly onto an iPhone or iPad as it will only be streamed and not saved!
Make sure you have a reliable broadband connection with adequate bandwidth to download the large mp4 video file. Expect the download to take from 5 to 10 minutes for fast broadband (100MBit/s) to more than an hour for a slower service (1 hour approximately with a 8MBit/s service).
There are two main ways to start the download of your purchase.
From the order confirmation email you received you can click the download link provided under the product names for the videos you have purchased. If you can’t locate this email in your inbox you may need to check your spam/junk folder
This will open your preferred browser: Internet Explorer, Microsoft Edge, Chrome or Firefox on Windows PC. The linked window may be blank but the file will begin to download to your designated downloads folder.
You can also download the mp4 video file from the order confirmation page that loaded after checkout. Click the bottom link where it says “Download File: Movie Download.
NOTE: The top link, with the product name, links to the page for that product
NOTE: If you are using Windows 10 the video may autoplay, streamed from our servers, when you attempt to download the file from the Movie download link. To prevent this happening right click on the download link and select “Save Target as…” to save the mp4 video file to your computer. We also advise using the Microsof Edge browser installed with Windows 10 to download the video file, as the download may not start from Chrome or Firefox on Windows 10.
The link expires once the mp4 video file is successfully downloaded and you get 3 attempts to download within 3 days of purchase.You can revisit this page if you saved your contact and billing details as an account when making your purchase. If you have a problem with your download we are more than happy to help during normal business working hours
Instructions for Apple Mac Users
The downloaded mp4 file for playing videos can be quite large ( 4 to 6 Gigabytes), so we advise downloading to a device, such as a desktop or laptop that has enough storage capacity to store the file. You can then share from your main device to a smartphone or tablet.
Do not try to download the link directly onto an iPhone or iPad as it will only be streamed and not saved!
Make sure you have a reliable broadband connection with adequate bandwidth to download the large mp4 video file. Expect the download to take from 5 to 10 minutes for fast broadband (100MBit/s) to more than an hour for a slower service (1 hour approximately with a 8MBit/s service).
There are two main ways to start the download of your purchase.
From the order confirmation email you received you can click the download link provided under the product names for the videos you have purchased. If you can’t locate this email in your inbox you may need to check your spam/junk folder
This will open your preferred browser: Safari, Chrome or Firefox on Mac. The linked window may be blank but the file will begin to download to your designated downloads folder.
You can also download the mp4 video file from the order confirmation page that loaded after checkout. Click the bottom link where it says “Download File: Movie Download.
NOTE: The top link, with the product name, links to the page for that product
The link expires once the mp4 video file is successfully downloaded and you get 3 attempts to download within 3 days of purchase.You can revisit this page if you saved your contact and billing details as an account when making your purchase. If you have a problem with your download we are more than happy to help during normal business working hours